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Root Cause Analysis Engineer for MinebeaMitsumi development centre Košice (m/f/d)

The research and development centre in Košice - MDCK (MinebeaMitsumi Development Centre Košice) collaborates very closely with the MinebeaMitsumi Technology Center Europe GmbH in Germany. It offers the best experts from the fields of information technology, electrical engineering, science and research the opportunity to work together. In addition to processing products manufactured directly in the factory in Košice, the centre also focuses on innovation projects in medicine and robotics, as well as SMART solutions for households and cities.
Minebea Slovakia s.r.o. focuses on the development and production of electronically commutated BLDC motors and innovative drive technologies for automotive and industrial customers.

This is a full-time on-site position based in our Košice office, Slovakia. 

Salary range: 1 400 – 2 000 EUR (gross) depending on experience.

Job description, responsibilities and authorities

As an RMA Engineer at MDCK Košice, you will play a pivotal role in ensuring the seamless management of returned materials and products. This dynamic position combines both presence-based and mobile work, offering you the flexibility to adapt to various operational needs. Your primary responsibilities will include analyzing and processing returned materials, identifying root causes of issues, and collaborating with cross-functional teams to implement effective solutions. You will oversee the entire RMA process, ensuring compliance with company standards and customer expectations. Additionally, you will maintain detailed documentation and provide technical support to enhance product quality and customer satisfaction. This full-time role is ideal for professionals eager to contribute to a forward-thinking organization, leveraging their technical expertise and problem-solving skills to drive continuous improvement. Join MDCK Košice and be part of a team that values innovation, collaboration, and excellence in every aspect of its operations.

  • Analysis of Quality Issues
  • Analysis of product claims from the automotive and industrial segments for OEM and Tier 1 customers.
  • Defining the root causes of identified defects.
  • Development and implementation of corrective and preventive actions in cooperation with relevant departments (Design, Testing, and Process Development).
  • Responsibility for the execution and monitoring of the complaint process toward the customer.
  • Technical analysis of returned defective parts.
  • Defining and implementing immediate containment actions.
  • Proposing and implementing permanent corrective and preventive actions within internal MinebeaMitsumi plants or at suppliers.
  • Preparation and submission of 8D Reports.
  • Utilization of Root Cause Analysis (RCA) methods (e.g., 5 Why, Ishikawa / Fishbone diagram).
  • Monitoring the effectiveness of implemented improvements (within production processes and detection methods).

Personal requirements and skills

  • Educational Background: Technician or Engineer with a degree in a technical field and proven experience in assembly processes.
  • Language Skills: English – Advanced level (active use in both written and verbal communication).
  • Communication: Advanced interpersonal and communication skills, with a professional approach to handling customers and collaborating with colleagues.
  • Automotive Expertise: Advanced knowledge and proficiency in Automotive Core Tools (e.g., APQP, PPAP, FMEA, MSA, SPC).
  • Soft Skills: Proven ability to work effectively in a team-oriented environment and contribute to collective goals.
  • IT Skills: Advanced proficiency in MS Office (Word, Excel, PowerPoint).

Employee perks, benefits

  • Flexible working time with fixed working hours (Mon-Thu 9:00-15:00 and Fri 9:00-13:00), plus Saldo system +/- 35h.
  • Annual wage increase depending on performance
  • Yearly bonus based on performance
  • Possibility of home office, homework/telework
  • Extra bonus days off, from 1 to 4 days
  • Possibility of ordering meals in the canteen
  • Multisport card
  • Trainings and development opportunities
  • Child birth allowance, Wedding allowance, Life’s jubilee bonus
  • Employer's contribution to III. pension pillar
  • Work in high standard and clean environment
  • Teambuilding activities
  • Possibility of career growth
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